Tag: member retention

  • The March Fade: How to Stop Your Members from “Ghosting” Your Space

    The March Fade: How to Stop Your Members from “Ghosting” Your Space

    It’s mid-March, and for most high-traffic facilities, member retention is officially at risk. The “New Year, New Me” energy has officially evaporated, creating what we call the Amenity Graveyard. It’s that point in the year when a high-end health club or a luxury lounge starts to feel like a museum—everything is beautiful, but nobody is Read more